Privacy Policy

This Privacy Policy describes how WebornHub LLC ("WebornHub LLC," "InTouch," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our website, dashboard application, browser extension, and related services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

• Account information: name, email address, login credentials, and account settings.
• Profile and workflow information: resume-related information, saved contacts, job records, outreach content, campaign settings, and similar content you choose to store.
• Browser extension activity: information needed to provide extension features you initiate, such as extracting contact-related details from supported pages.
• Payment and subscription information: plan type, billing status, and transaction metadata from our payment processors. We do not store full payment card numbers.
• Usage and device information: log data, IP address, browser type, pages viewed, feature interactions, and approximate geolocation inferred from IP.
• Cookies and similar technologies used for authentication, preferences, analytics, and performance.

2. How We Use Information

• Provide, maintain, and improve the Services.
• Create and manage your account, including authentication and customer support.
• Process subscriptions, invoices, and related billing operations.
• Generate and deliver requested product features, including AI-assisted drafting and automation features.
• Monitor reliability, prevent abuse, detect fraud, and protect platform security.
• Communicate service updates, policy changes, and support responses.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers: hosting, infrastructure, analytics, customer support, payment processing, and AI processing providers acting on our instructions.
• Legal and compliance: where required by law, legal process, or valid governmental request.
• Safety and enforcement: to investigate violations, fraud, or threats to rights, safety, and security.
• Business transactions: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to lawful confidentiality safeguards.

4. Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type, legal requirements, and business necessity.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of certain personal information, and to object to or restrict certain processing. You may also update certain profile information from your account settings.

To submit a privacy request, contact us at intouchcopilot@gmail.com.

7. International Data Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

8. Third-Party Links and Services

The Services may include links to third-party websites or services. We are not responsible for the privacy practices of third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised policy with an updated "Last updated" date.

10. Contact Us

WebornHub LLC

Email: intouchcopilot@gmail.com